AI & AUTOMATION

Turn AI from a demo
into a working business process.

We use OpenAI, Claude, n8n, Make, Zapier and custom APIs to automate repetitive work and improve decision support and productivity.

AI OPERATIONSAUTOMATED
01 / AUTOMATION MAP

Automation creates value
inside the workflow.

Instead of one chatbot, we design data sources, rules, human approval and output systems together.

01

Lead Routing

Classify and route leads from forms and channels.

02

Content Workflow

Automate briefs, drafts, review and publishing.

03

Customer Support

Knowledge base, ticket classification and response support.

04

Reporting

Collect, summarise and report data from multiple sources.

05

CRM Automation

Tasks, follow-up, alerts and customer lifecycle.

06

AI Assistants

Role-based internal and customer assistants.

02 / CONTROL

Automation should never
operate without control.

Permissions, data privacy, error handling, human approval and logging are foundational requirements.

01

Permissions

02

Human Approval

03

Fallback

04

Logging

05

Privacy

06

Monitoring

DELIVERY SYSTEM

Scope, outcomes and responsibilities
are defined from the beginning.

Every engagement covers analysis, implementation, quality assurance, documentation, reporting and the next step.

01

Analysis

Analysis of the current state, objectives, data and risks.

02

Roadmap

Prioritised scope, KPIs and delivery plan.

03

Implementation

Technical implementation, development or campaign setup.

04

Quality Assurance

Testing, data validation and quality control.

05

Documentation

Access, setup, process and usage documentation.

06

Growth Plan

Reporting, learning and the next improvement steps.

THE NEXT STEP

Let us understand the need
and build the right system together.

Request a Proposal